The council has failed to provide a properly trained school transport escort

England | School Transport | Template Letter

If the council hasn’t provided a properly trained escort to keep your child safe on the journey to and from school, you can use this letter to make a complaint.

The Government has recently issued revised statutory guidance for school transport. We are in the process of analysing the new guidance and updating our letters. If you require individual help on school transport you can complete our LEaP request form and we will assess your request.

Related Downloads

School Transport England - Cerebra the charity for children with brain conditions.

School Transport in England

This guide explains the legal duties on local authorities to provide free school transport for disabled children in England.

Make a Donation

Please help support our vital work that enriches the lives of thousands of children and their families every day.

Cerebra Count Me In Lottery

Count Me In Lottery

Taking part in our ‘Count Me In’ Lottery is a wonderful way to make a real difference to children with brain conditions and their families. It also means you are in with a chance to win our big weekly prize.

Sleep Service

Sleep Advice Service


Legal Rights Service

Parent Guides

Parent Guides

Cerebra Innovation Centre

Cerebra Innovation Centre


Toy and Book Library