Use this letter if the council tells you that it doesn’t have the resources to provide the educational support that your child needs.
The council says it can’t provide educational support because of a lack of resources Read More »
Use this letter if the council has assessed your family and agrees you need support, but hasn’t given you a written care plan explaining how that support will be provided in practice.
We’re still waiting for a care plan Read More »
If your (or your child’s) needs have been assessed but you’ve been waiting a long time for support, the council might say that it needs to do a new assessment before it can progress your case.
The council is proposing another assessment, which puts us in an impossible position Read More »
You can use this letter if the council has assessed your child and told you that you’re not eligible for support, because it believes that you’re able to meet your child’s needs yourself.
Councils must be able to show that they’ve reached a decision fairly and rationally – use this letter to find out why the council has decided that your child isn’t eligible for support.
The council says that our child isn’t eligible for support Read More »
Use this letter to complain about a proposed cut in your child’s care package.
The council wants to reduce our child’s package of care Read More »
Use this letter to complain if you’re still waiting for the council/health body to find the type of support that will meet your family’s needs.
The council still hasn’t completed our assessment or provided any interim support Read More »
Use this letter to make a formal complaint about delays in completing an assessment of your child’s needs (or your needs as a carer) and/or putting interim support in place.
The council still hasn’t completed our assessment or provided any interim support Read More »
Use this letter to ask for an assessment of your child’s needs or your needs as a carer if you are in Wales.
We want to ask for an assessment of our family’s needs (Wales) Read More »
Use this letter to ask for an assessment of your child’s needs or your needs as a carer if you are in Scotland.
We want to ask for an assessment of our family’s needs Read More »