We want to ask for an assessment of our family’s needs (England)
Use this letter to ask for an assessment of your child’s needs or your needs as a carer.
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Template Letter
We want something confirmed in writing
If you think an official has told you something that’s incorrect or inappropriate, you can use this letter to ask the council/health body to confirm whether the comment is true or not.
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We haven’t had an answer to our first letter
Use this letter if you need to chase a public body for its response to previous correspondence.
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We want to ask for information under the Freedom of Information Act
You have a right to request any recorded information held by a public authority. This is known as a ‘Freedom of Information request’. Some information may not be given to you because it is ‘exempt’, for example because it would unfairly reveal personal details about somebody else. Use this letter to make a Freedom of Information request.
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We want to see the personal information that the council/health body holds about us
You have the right to ask any organisation that processes your personal data for a copy of the information they hold about you. This in known as a ‘subject access request’ under the Data Protection Act. Use this letter to make a request.
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The council has adopted a fixed policy and says ‘we don’t/can’t do that’ (‘fettering discretion’)
Public bodies shouldn’t adopt rigid policies which prevent them from exercising their powers in individual cases (the legal term for this is ‘fettering discretion’). Use this letter to ask the council to confirm in writing what their policy is.
We want something confirmed in writing
If you think an official has told you something that’s incorrect or inappropriate, you can use this letter to ask the council/health body to confirm whether the comment is true or not.
We want something confirmed in writing Read More »
Council and/or health officials are arguing about who’s responsible for helping us
If the authorities can’t agree on who’s responsible for helping your family, don’t try and work it out yourself – use our template letter to complain about them both for failing to work together.
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We want to make a complaint about a council/health body
You can use this letter to make a complaint about a council or health body, for example if you’re unhappy with the amount of support available to your family or the way decisions have been made.
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